Training courses
Our team of highly experienced former New Scotland Yard Detectives deliver outstanding professional and relevant training
Steve Challice
Training Manager
'Families in Crisis'
With the provision of compassion and practical care at its core, the 'Families in Crisis' course provides the students with the tools to deal with with the families and friends of those affected by Death or Serious Injury abroad. Recognising that each incident is as different as the dynamics of each family, over 2 days, the course focuses on the 3 elements that are ever present in incidents of this nature abroad
The Human Factor
Dealing directly with those affected by crisis using correct language and behaviour to protect and enhance the reputation of your company.
The Legal Complexities
Understanding the requirements of the United Kingdom legal process to incidents where either death or serious injury abroad occur in order to meet the ever evolving duty of care.
Empowering and Self Protection
Identifying and managing stress within yourself and colleagues around you whilst dealing with those in Crisis.
Course Introduction and Overview
The purpose of this course is to provide additional skills and an invaluable insight into Crisis Management and responding to the needs of Families in Crisis. Students will be able to provide a duty of care to those families who have a loved one injured or killed.
This course aims to provide delegates with skills to engage and deliver difficult messages to distressed friends and relative. It will augment confidence allowing them to represent their organisation in a professional and responsive manner, mitigating the impact on those most in need of support. ChalMan Training will provide them with an understanding of the United Kingdom legal system to allow their actions to stand up to rigorous scrutiny, both morally and legally, within a Judicial Process/Enquiry.
The third module of the course will enhance the delegates ability to both respond and importantly, support fellow colleagues in times of crisis. During a critical incident staff will often be exposed to harrowing incidents and may witness first hand, death and destruction. ChalMan Training aim to provide delegates with both insight and resilience to work under such exposure.
This course aims to provide delegates with skills to engage and deliver difficult messages to distressed friends and relative. It will augment confidence allowing them to represent their organisation in a professional and responsive manner, mitigating the impact on those most in need of support. ChalMan Training will provide them with an understanding of the United Kingdom legal system to allow their actions to stand up to rigorous scrutiny, both morally and legally, within a Judicial Process/Enquiry.
The third module of the course will enhance the delegates ability to both respond and importantly, support fellow colleagues in times of crisis. During a critical incident staff will often be exposed to harrowing incidents and may witness first hand, death and destruction. ChalMan Training aim to provide delegates with both insight and resilience to work under such exposure.
Course pricing
£395 per delegate
Deposit of 25% on booking
